Frequently Asked Questions
Find answers to common questions about our workwear and services
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Showing 25 of 25 questions
Orders
What is the minimum order quantity?
Orders
How do I place an order?
Orders
Can I cancel or modify my order?
Orders
Do you offer rush orders?
Products
What types of workwear do you offer?
Products
What brands do you carry?
Products
Do you have size guides for all products?
Products
Can I see samples before ordering?
Customization
What's the difference between embroidery and printing?
Customization
What file formats do you accept for artwork?
Customization
Do you offer design services?
Customization
How many colors can I use in my design?
Customization
Where can designs be placed on garments?
Pricing
How is pricing calculated?
Pricing
Are there setup fees?
Pricing
Do you offer volume discounts?
Pricing
What payment methods do you accept?
Delivery
How long does production take?
Delivery
What are your shipping options?
Delivery
Can you deliver to multiple addresses?
Delivery
Do you provide tracking information?
Returns
Can I return customized items?
Returns
What if there's a problem with my order?
Returns
Can I return blank (non-customized) items?
Returns
What if the sizing is wrong?
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Embroidery vs Printing
Learn about our customization options
Minimum Orders
Understanding our order requirements
Delivery Times
Production and shipping timelines
Returns Policy
What can and cannot be returned
Size Guides
Getting the right fit for your team
Pricing & Setup Fees
Understanding our pricing structure